We are currently utilizing Paypal’s services to handle payment processing. This is to protect both the buyer and ourselves.
Due to the lower cost of our products, we do not accept refunds. All sales are final. However, if you do experience any issues with your received product(s), please let us know. We want to work with you to ensure that your order is proper. Refund requests due to the buyer’s misunderstanding will not be honored.
If you plan on ordering bulk whether for personal or retail, please email us at contact@xmdrn.com for details. We are more than happy to give discounts.
Processing usually takes 24-48 hours, to pack and send to the local post office. Shipping depends on USPS; as we send orders through untracked letter mail. Domestic orders tend to take 2-7 business days for delivery. International orders can take additional time. We cannot control the shipping time once the letter is dropped off at the post office. However, expedited shipping is an option for an add-on fee.
The buyer is responsible for any customs and import taxes that may apply to their region. xMdrn is not responsible for delays or fees due to customs.
As long as the order has not been dropped off at the local post office, we can fix the shipping information by sending us a message via contact@xmdrn.com. Please include any additional information that can help us verify your identity/order, to avoid identity fraud (somebody else attempting to route your order elsewhere).
First-class shipping with no tracking is free in the US via USPS, and $0.75 worldwide.
USPS is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19. We appreciate your patience and let’s continue to support USPS however we can. However, if you want expedited and/or tracked shipping, please message me for a separate link :).
There are multiple factors included. Shipping is factored into the cost of the sticker, as well as various costs associated with producing the sticker and packaging material. Additionally, the listings on this site have been adjusted where the cost savings from Etsy’s listing fee has been passed to the customer. (e.g. Stickers would typically cost $3.75 on Etsy, but would be priced $3.55 on this site).
Yes! Stickers are drawn through Adobe Illustrator :).